Privacy Policy

2.1 Service Delivery: To provide photography and drone services, communicate about projects, schedule appointments, and deliver final products.

2.2 Payment Processing: To process payments, send invoices, and maintain financial records.

2.3 Customer Support: To respond to inquiries, resolve issues, and provide technical assistance.

2.4 Marketing: To send promotional emails, service updates, and special offers (you can opt-out anytime).

2.5 Website Improvement: To analyze usage patterns, improve user experience, and optimize our services.

2.6 Legal Compliance: To comply with laws, regulations, and government requests (including FAA drone regulations).

2.7 Security: To protect against fraud, unauthorized access, and security threats.

3.1 Service Providers: We share information with trusted third-party providers:

• Payment Processors: Stripe and PayPal (for secure payment processing)
• Cloud Storage: For secure file storage and delivery
• Analytics Tools: Google Analytics (website performance tracking)
• Email Services: For communications and marketing (with your consent)

3.2 Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new owner.

3.3 Legal Requirements: We may disclose information when required by law, court order, or government request.

3.4 With Your Consent: We may share information for other purposes with your explicit consent.

3.5 We Do NOT: Sell, rent, or trade your personal information to third parties for their marketing purposes.

4.1 Security Measures: We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure cloud storage with encryption at rest
• Regular security audits and updates
• Limited employee access to sensitive data
• Two-factor authentication for accounts

4.2 Payment Security: All payment processing handled by PCI-DSS compliant providers (Stripe and PayPal). We never store credit card numbers.

4.3 Data Retention: We retain your information only as long as necessary for business purposes or legal requirements. Project files retained for 90 days after delivery unless otherwise arranged.

4.4 No Guarantee: While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5.1 What Are Cookies: Small text files stored on your device that help us provide better service.

5.2 Types of Cookies We Use:

• Essential Cookies: Required for website functionality (login, shopping cart)
• Analytics Cookies: Google Analytics to understand usage patterns
• Marketing Cookies: Track campaign effectiveness (with your consent)

5.3 Your Cookie Choices: You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5.4 Do Not Track: We currently do not respond to "Do Not Track" signals, but you can opt-out of analytics tracking.

Depending on your location, you may have the following rights:

6.1 California Residents (CCPA): California consumers have additional rights under the California Consumer Privacy Act, including the right to know what information is collected and the right to opt-out of sale (we don't sell data).

6.2 European Residents (GDPR): If you are in the EU/EEA, you have rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.

6.3 Exercising Your Rights: To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7.1 Age Restriction: Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from children.

7.2 Parental Notice: If we discover we have collected information from a child under 18, we will delete it promptly.

7.3 Parental Rights: If you believe your child has provided us with information, contact us immediately at [email protected].

8.1 External Websites: Our website may contain links to third-party websites (social media, payment processors, etc.). We are not responsible for their privacy practices.

8.2 Review Their Policies: We encourage you to review the privacy policies of any third-party sites you visit.

8.3 Social Media: Interactions on social media platforms are governed by their respective privacy policies.

9.1 U.S.-Based Operations: LNM1968 LLC operates primarily in the United States. Your information may be transferred to and processed in the U.S.

9.2 Data Protection: We implement appropriate safeguards for international data transfers in compliance with applicable laws.

9.3 Consent: By using our services, you consent to the transfer of your information to the United States.

10.1 Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

10.2 Notification: Material changes will be posted on this page with an updated "Last Updated" date. We may also notify you via email.

10.3 Review Regularly: We encourage you to review this Privacy Policy periodically.

10.4 Continued Use: Your continued use of our services after changes constitutes acceptance of the updated policy.