Case Study

Insurance Roof Inspection

Storm damage verification for insurance claim processing

Sacramento, CA Insurance Claims 48-Hour Turnaround

The Challenge

A regional insurance company needed rapid verification of storm damage on a residential property in Sacramento. The adjuster required objective aerial documentation to process a $42,000 claim, but traditional roof inspection was delayed 2+ weeks due to contractor availability.

  • 2-week wait for manual inspection
  • Safety concerns for inspector on steep pitch
  • Claim processing stalled without damage evidence

Our Solution

We deployed an FAA Part 107 certified pilot within 24 hours of the request. The drone inspection captured comprehensive 4K imagery and video of the entire roof surface, documenting hail damage, missing shingles, and compromised flashing—all without putting anyone on the roof.

  • Same-day scheduling, 24-hour advance booking
  • Zero roof climbing—complete aerial coverage
  • Court-admissible documentation with timestamps

What We Did

1

Pre-Flight Planning & Compliance

Verified property address, checked airspace (uncontrolled), confirmed weather conditions (clear, wind <10 mph), and prepared FAA Part 107 documentation. Property access confirmed with HOA.

2

Aerial Inspection Flight

45-minute on-site flight covering all roof quadrants. Captured nadir (straight-down) imagery, angled detail shots, and video of storm damage including hail impact on shingles, damaged ridge caps, and compromised gutters.

3

Image Processing & QA

Raw footage reviewed and edited. Damage markers added to 12 key images. Annotated PDF report compiled with pilot credentials and flight logs. All files processed and uploaded.

4

Delivery & Claim Approval

Final deliverables delivered via secure cloud link 48 hours from booking. Adjuster received complete package and approved full $42,000 claim within 5 business days of inspection.

Equipment & Compliance

Equipment Used

  • DJI Mavic 3 Enterprise (4K camera)
  • 48MP photo resolution
  • Omnidirectional obstacle sensing
  • Remote ID compliant

Compliance & Safety

  • FAA Part 107 Certified Pilot
  • $2M Aviation Liability Insurance
  • $1M General Liability Coverage
  • COI available on request

Deliverables Provided

42 Images

High-resolution 4K JPEG photos including full roof overview, quadrants, damage close-ups, and perimeter details

Video Flyover

2-minute MP4 video showing complete roof condition with timestamp overlay

PDF Report

8-page inspection report with damage annotations, pilot credentials, and flight logs

All Files Included:

GPS-tagged EXIF data on all images
Timestamped video footage
Complete flight log documentation
Pilot Part 107 certificate copy
Insurance COI (upon request)
Secure cloud download link

Project Timeline

24hr

Booking Confirmed

Inspection scheduled within 24 hours of client request

Day 1

Inspection Completed

45-minute on-site flight, all imagery captured

Day 2

Processing Complete

Images edited, annotated, and report compiled

Day 3

Delivered

Final package delivered via secure cloud link

Total turnaround: 48 hours from booking to delivery

The Outcome

$42K

Claim Approved

5 days

From Inspection to Payment

14 days

Faster Than Traditional Method

Client Testimonial

"The drone inspection was a game-changer for our claims process. We had documentation within 48 hours that would have taken two weeks with a traditional roof inspector. The imagery was clear, the report was professional, and the claim was approved in record time."

— Regional Insurance Claims Adjuster, Sacramento, CA

Need Similar Results?

Get fast, professional drone roof inspections for your insurance claims. Court-admissible documentation with 48-hour turnaround.

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